“We thought that our website just needed a makeover to bring us up-to-date. What Labrow Marketing delivered goes way beyond that – we now have a far, far stronger identity and on-line presence.”
Stephen Trigg, Quanta
Website usability
Helping organisations to connect better with customers, by providing more usable websites
Despite looking good, many websites fail to deliver on commercial goals. Visitors may struggle to find the information they’re looking for. They may find the information but not take the next step and either buy or enquire. In some cases, visitors may even be confused by the site – not understanding the features on offer.
Written accessibility report
We can undertake a thorough review of your site – and provide structured feedback in a written document, which will enable practical remedial action to be taken. Quite often, seemingly small changes can have a big impact – though sometimes more significant changes may need to be made.
360-degree website reviews
Unlike many usability consultants, we undertake a holistic review of a site – focusing at the same time on other factors which affect the usability of the site, such as the visual design, clarity of the copy, quality of the HTML code, accessibility of the site and even its performance in search engines. We take all of these factors into account when providing recommendations and avoid compromising essential design elements to achieve greater usability.
As with all of our written reports, we can also offer post-review workshops to help coach stakeholders or Web developers on the issues raised and on the merits of the proposed resolutions. We can also stay in the loop while issues are being resolved, offering support and assessing success of the implemented resolutions.